By placing any order on our website, you certify to be over 18 years old, or that you have reached the legal age required in the country of your residence to be allowed to purchase or consume alcohol and that you are legally capable of entering into binding contracts. It is against the law to sell or supply alcohol to anyone under 18 years of age and you agree not to do so.
Return Policy and Order Cancellation
Please be reminded that wines are purchased at buyer's risk. We do not accept return/refund after customer has agreed to purchased. We will, at our discretion, consider the replacement of the remaining unopened bottles of any case sold, where the wine is not in drinkable condition. Original receipt must be presented during the exchange within 3 days from date of purchase.
It is a common understanding in the wine trade, any vintage wine that are >8 years of age are purchased at customer's risks.
We accept Visa, Mastercard and Amex Credit Card through our secured PayPal payment gateway. A PayPal account is not required.
All prices shown are in Singapore Dollars and NETT Price. We do not charge VAT/GST.
Shipping and Delivery
We provide free shipping for any single order above $250 (down to $200 during this promotional period), or $20 per order per location below this amount. The delivery is made upon reception of full payment of the goods. Orders are delivered within 2-3 working days at our best effort.
Others delivery options: - Next business day delivery (Exclude Sunday & Public Holiday) is available at $30 per order. - Same day delivery (Exclude Sunday & Public Holiday), for order received before 4pm is available at $50
We generally ship to all locations within mainland Singapore. (We regret no delivery to for offshore islands, army camps or other restricted areas like Jurong Island and Changi Airport Cargo Complex).
Non-pickup / non-delivery
The Company has the right to charge storage fees for storing the wine in the event that: a customer fails to pickup the wine within two weeks of purchase; wine is non-deliverable within two weeks of purchase due to customer’s failure to notify the Company of change of address or the Company is otherwise unable to contact customer; a customer refuses to take delivery of the wine. In the event that the wine has not been collected / delivered and the storage fees referred to above have not been paid for 3 months from notification by the Company that the wine is ready, then the Company has the right to dispose of the wine with no further notice to the Customer. The Company shall have no liability to the customer in respect of disposal of the wine in such circumstances.
PRIVACY AND ACCOUNT INFORMATION
We take your privacy very seriously and will not pass your details to any third party, except our delivery agents.